Terms of Service
Terms of Service
Last Updated: 29 September 2026
Welcome to Casa Plata®. These Terms of Service govern access to, browsing and use of our website, as well as purchases made through our online store.
By accessing our website or making a purchase, you agree to these Terms of Service.
1. Company Information
Casa Plata® operates under the following business details:
Company Name: JENIK GOULD ST INC
Company Address: 1312 17th Street #692, Denver, CO 80202, USA
Customer Support Email: soportecasaplata@gmail.com
2. Use of Our Store
By using our website, you confirm that you have the legal capacity to make purchases and provide the information required to complete an order.
You must not use our website, products or services for illegal or fraudulent activities, or for any activity that may compromise the security or operation of our store.
3. Product Information
We make every effort to present product photographs, descriptions, features, materials, dimensions and other information as accurately as possible.
Slight variations in colour or appearance may occur due to lighting, screen settings or the characteristics of the product itself.
Product availability may change without prior notice.
4. Prices and Promotions
The applicable prices are those displayed on our website at the time of completing your purchase.
Casa Plata® may change prices, promotions and future offers without prior notice.
Any subsequent changes will not affect orders that have already been successfully confirmed.
5. Orders
Customers are responsible for providing accurate, complete and up-to-date information when making a purchase.
This includes the details required to process payments and ensure successful delivery.
If you notice an error after placing your order, please contact us as soon as possible at:
We reserve the right to cancel or refuse orders in cases of product unavailability, inability to process payment, obvious pricing errors or reasonable indications of fraud.
6. Payments
Payments may be processed through specialised third-party payment service providers.
Transaction approval may depend on the relevant payment provider, bank or card issuer.
Casa Plata® does not directly store full card details when payments are processed by third-party providers.
7. Shipping and Delivery
The estimated delivery time is 8 to 13 days.
Delivery times are estimates and may vary due to circumstances beyond our control, including courier delays, periods of high demand, bank holidays, adverse weather conditions or other logistical circumstances.
Customers are responsible for providing a complete and accurate delivery address.
For further information, please refer to our Shipping and Delivery Policy.
8. Exchanges, Returns and Refunds
Requests for exchanges, returns or refunds will be handled in accordance with our Returns and Refunds Policy and the consumer rights established under applicable legislation.
For assistance, please contact:
9. Intellectual Property
Texts, images, logos, designs and other content belonging to Casa Plata® may not be reproduced or used for commercial purposes without authorisation, except where such use is permitted by applicable legislation.
10. Website Availability
We may carry out maintenance, updates or modifications to our website.
We cannot guarantee that the website will remain available without interruption under all circumstances.
11. Privacy
The processing of personal data is governed by our Privacy Policy.
12. Consumer Rights
These Terms of Service shall be interpreted in accordance with the mandatory consumer rights provided under applicable legislation.
Nothing in these terms is intended to exclude any rights that cannot legally be excluded or restricted.
13. Amendments
Casa Plata® may update these Terms of Service to reflect business, operational, technological or legal changes.
The current version will be the one published on our website.
14. Contact Information
For any enquiries regarding our products, orders or these terms, please contact:
Casa Plata®
Email: soportecasaplata@gmail.com
Company Name: JENIK GOULD ST INC
Company Address: 1312 17th Street #692, Denver, CO 80202, USA
